Terms & Conditions

These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and PT. Animart Hobi Kreatif, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any second party that accesses the Website and is not either (i) employed by  PT. Animart Hobi Kreatif and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to PT. Animart Hobi Kreatif  and accessing the Website in connection with the provision of such services.

You must be our retailers to use this website. By using the website and agreeing to these terms and conditions.

Our Office Working Hour will be as below. Any attempt to contact us outside the working hours may be ignored.

Monday – Friday : 09:00 AM – 05:00 PM

We employ the use of cookies. By accessing PT. Animart Hobi Kreatif  website, you agreed to use cookies in agreement with the  PT. Animart Hobi Kreatif Privacy Policy.

All Content included on the Website is the property of  PT. Animart Hobi Kreatif and our affiliates. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission.


You may, for your own personal, non-commercial use only, do the following:

Retrieve, display and view the Content on a computer screen order A PT. Animart Hobi Kreatif  Product and services. 

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of  PT. Animart Hobi Kreatif.

You may not use the Website for any of the following purposes:

a. in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;

b. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;

c. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

You must ensure that the details provided by you at any time are correct and complete.

You must inform us immediately of any changes to the information that you provide by updating your personal details to ensure we can communicate with you effectively.

We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.

You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.


This Website may contain links to other sites. 

Unless expressly stated, these sites are not under the control of  PT. Animart Hobi Kreatif or that of our affiliates. We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

Any online facilities, tools, services or information that PT. Animart Hobi Kreatif makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.  PT. Animart Hobi Kreatif is under no obligation to update information on the Website.

Whilst  PT. Animart Hobi Kreatif uses reasonable endeavors to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

PT. Animart Hobi Kreatif accepts no liability for any disruption or non-availability of the Website.

PT. Animart Hobi Kreatif reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.


We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law,  PT. Animart Hobi Kreatif accepts no liability for any of the following:

a. any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

b. We ensure that our shipments are well documented before and after packing. Any Product damage claim sustained after documentation shall be directed to either the expedition or the receiver.

c. any special, indirect or consequential loss or damage. (e.g Natural Disasters, Fire, Earthquakes, Riots, War, Sabotage attempt, Flood, Citizen Strike, Endemic, Epidemic, Pandemic, Insurrection, Military actions, or other source of loss that cannot be redeemed by usual means)


Pre-order Policy :

Pre-order is order placed for item(s) that is not yet in stock, with a guaranteed delivery once they are ready.

Selling price may different with the opening PO due to currency exchange.

Customers/Retailers may not change the quantity or cancel a Pre-order. They are obligated to process any pre-order they have made.


Order Policy :

Customers/Retailers may not change the quantity or cancel their order(s).

PT. Animart Hobu Kreatif has the rights to cancel or change the quantity of Customers/Retailers orders without any prior notice. 

After the order is approved,  PT. Animart Hobu Kreatif will send you a proforma invoice.

Proforma invoices must be paid within 72 hours. If not paid within the specified time, we will remove your order and the goods will be available for others to order.

Damage/refund Policy: 

Please make a short video to document the unboxing of your products once received by your side.

Please note that any damage and complaints about the products will not be processed unless the video is provided.

Email all the information and the video to marketing@animart.co.id.
We will process immediately once all the requirements are met.

These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

This Agreement shall be governed by and interpreted according to the law of Singapore and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the Singapore courts.